At Bliss Glider, we offer free standard shipping on all orders within the United States.
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.
Large, heavy items ship via freight. The carrier will contact you to schedule a delivery appointment. Freight deliveries are curbside — please plan to move the item into place or arrange assistance. Inspect all freight shipments before signing and note any visible damage on the delivery receipt.
A tracking number is emailed as soon as your order ships. If you haven't received tracking within 3 business days, contact us at info@blissglider.shop.
Contact us within 12 hours of placing your order to change the shipping address. Once shipped, we cannot redirect it.
Delays: Carrier delays can occur. We'll help track and resolve any delayed shipment.
Damaged shipments: Take photos and contact us within 48 hours of delivery.
Missing packages: Contact us within 7 days and we'll open a carrier investigation.
Contact us at info@blissglider.shop or +1 (510) 674-0339.